Making Gifts more personal than ever

Customise your gift with a video message to magnify its emotion

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Some of our clients

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Introduction

A gift is always about a message you want to express.

“Thank you,” “happy birthday,” “congratulations,'' “I love you.” Giving a gift is a universal way to show your appreciation or gratitude, and yet the message is often unseen, lost, or forgotten.

With Livstick, your message will never go unheard. We offer a solution that customizes every present, offering gifters the opportunity to enhance the emotion of their gift with a personal and private video message. Nowadays, a large majority of customers want to personalize their gifts. Our innovative experience adds a personal touch to any present, sending an even more meaningful and emotional message.

Benefits for your brand

Enrich your customer’s experience

Enrich your customers’ experience: Livstick offers your clients a new way to improve and amplify the emotion of their gift, by adding a personal and private video message.

Emotion guaranteed!

Capture additional data


With Livstick, you’ll capture the email address of your customer and possibly of their giftee. In addition, other data elements will be logged for analysis purposes while being fully compliant with GDPR legislation. 

 

Additional brand exposure

Every message will be seen and likely shared within a tailored interface of your design and logo, enhancing the emotional reaction to your brand. Creating an emotional connection to your consumers is one of the best ways to establish loyalty among new users. Livstick offers the opportunity to engage your audience and differentiate your brand through the emotional experience that a video message provides. 

Use cases

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  • online
Client: AQUARELLE
Aquarelle is a pioneer of e-commerce in France for everything floral and bouquets related.
Scope: Bouquets bought online
Description: When buying a bouquet on www.aquarelle.com, you have the option to add a video message to your bouquets for free. When selected and after purchase of the bouquet, a link is sent to record the video message. The bouquet is delivered with a card, containing a unique QR code. Everytime the code is scanned, the recorded message appears.
Aquarelle's web site
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  • gift
  • online
Client: CARREFOUR
Carrefour is a leading French global retailer. With a turnover of almost €80.7 billion in 2019, over half of which was generated outside of France, Carrefour currently has 12,225 stores in over 30 countries
Scope: Physical Gift Cards bought in Belgium
Description: Every Carrefour Gift Card contains a unique QR Code on its back side. After purchase, the first scan enables the buyer to record a personal and private video message. The recipient then scans the code again to reveal their message.
Carrefour Landing Page
3 / 16
  • gift
Client: CLOS19
Clos19 is a lifestyle retail House offering exceptional experiences, products and services, from the world of LVMH’s exclusive champagnes, wines and spirits. CLOS19 is a maison of the LVMH group.
Scope: gifts bought at clos19.com (available in England and Germany)
Description: For every bottle purchased at clos19.com buyers can add a video message to their item. After payment, they receive a link to record it. Upon delivery, an email or text message is sent to the recipient to open the video message.
How does it work ?
4 / 16
  • retails
Client: CULTURA
Cultura is a french retailer selling artistic and cultural products
Scope: physical and digital Gift Cards
Description: When a gift card is purchased, whether in store or online, customers can add a personal video message to it. Each card contains a unique code, composed of letters and numbers, that when typed onto a dedicated landing page, allows its user to either record or view the video message.
To know more
5 / 16
  • gift
Client: HISTOIRE D'OR
Founded in 1987, Histoire d’Or has become in less than 40 years the undisputed leader in the affordable jewellery & watches market in France.
Scope: gifts bought online and in stores
Description: Whether a gift is purchased in store or online, a video message can easily be recorded and made available either by text message when the gift is delivered, or by a “paper video card” hand delivered when the gift is offere
HISTOIRE D'OR
7 / 16
  • gift
Client: LASTMINUTE
Lastminute is a publicly traded multinational Group, among the worldwide leaders in the online travel industry.
Scope: Gifts voucher bought on Lastminute.com, Bravofly, Volagratis, Rumbo and Weg.de
Description: After purchase of a voucher, customers receive a link to record their message, that will be tied to the voucher.
TO KNOW MORE
8 / 16
  • gift
Client: LINDT
Lindt chocolate is the epitome of Swiss quality and the most important brand of the Lindt & Sprüngli group. Its most famous bestsellers are the Lindt GOLD BUNNY, the LINDOR truffle or the Lindt EXCELLENCE bars.
Scope: Gifts bought in store, in Spain
Description: In store, customers can ask for the “video message” card to add a video message to their gift. That card contains a unique QR Code that hosts the message. Upon receiving their gift, the recipient can access their message by scanning the card.
LINDT LANDING PAGE
10 / 16
  • retails
Client: MARKS & SPENCER
M&S is a leading British retailer bringing quality, great value food, clothing and homeware to millions of customers around the world
Scope: Gifts bought online in Turkey
Description: When buying a M&S Gift online, add a video message to a gift. It will then be automatically pushed by text message or email to its recipient as soon as the gift is delivered
MARKS & SPENCER TURKEY
11 / 16
  • gift
Client: MOËT & CHANDON
Since 1743 when it was founded, Moët & Chandon has been passing down unequaled winemaking savoir-faire and an innovative and pioneering spirit from generation to generation. MOËT & CHANDON is a maison of the LVMH group.
Scope: Gifts bought in stores in England, Mexico, Spain and Czech Republic
Description: When purchasing a Moet & Chanon bottle of champagne in a retail store, you are proposed a “video message” card with a unique QR Code. Scan it and record your video message. When the recipient of your Gift will scan that QR Code, your message will simply appear...adding additional emotion and pleasure to this great bottle.
MOËT & CHANDON LANDING PAGE
12 / 16
Client: SEPHORA EUROPE
Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. Sephora is a maison of the LVMH group.
Scope: digital gift cards in Europe (Germany, Italy, Norway, Portugal, Spain, Sweden, Czek Republic, …)
Description: When buying a gift card online, the buyer can add a video message to the card purchased. A hyperlink will be pushed after payment, to record a message. The voucher printed also contains a link to allow its recipient to discover the recorded message.
EXEMPLE
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Client: SEPHORA SOUTH EAST ASIA
Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. Sephora is a maison of the LVMH group.
Scope: gifts bought online in Australia, Malaysia, New Zealand, Philippines, Singapore, Thailand.
Description: When buying a gift on a Sephora’s website, the option to add a video message is proposed. After payment, a link is sent to the buyer to record a message (and type the phone number of the recipient of the gift). Upon delivery of the gift, its recipient instantly receives a text message with a link to discover the recorded message.
TO KNOW MORE
14 / 16
Client: SOCIAL BOTTLE
Social Bottle is an English liquor and spirit web merchant.
Scope: Gifts bought online
Description: When buying a gift, customers can add a video message to the bottle they are offering. After payment, customers receive a link to record a video message. The package is delivered to its recipient with a card, containing a code. When typed on a dedicated landing page, that code then displays the message previously recorded.
SOCIAL BOTTLE WEB SITE
15 / 16
Client: THE PERFUME SHOP
UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland
Scope: Gifts bought online or in store
Description: In store, customers are handed a paper “video card” containing a unique QR Code. After scanning it they can then record their message. Upon offering the gift and the card, its recipient can scan the QR Code to discover their message. Online, the option to add a video message is proposed at checkout. If selected, customers receive a link after payment to record their message. Upon delivery the message is pushed by email or text message to its recipient.
TO KNOW MORE
16 / 16
Client: WONDERBOX
Wonderbox is a French company operating in 9 European countries, selling gift boxes enabling its recipients to live wonderful experiences in all kinds of domains of leisure.
Scope: Gift boxes bought online in France
Description: When buying a box, the option to add a video message is proposed. After payment, a link to record the video is sent to the buyer. A link containing that video is added to the voucher sent to the recipient of the gift.
WONDERBOX WEB SITE

Our global solution

Omni Chanel
Available for IN STORE purchases and ONLINE sales
Multi device
Works on mobile and desktop, on IOS and Android
Multi language
Chinese, Dutch, French, English, German, Italian, Polish, Portuguese, Russian, Spanish, Thai…and more

How it works ?

Design
We build tailored user interfaces with your visual assets. We'll respect your DNA and Livstick will be installed as a white label service.
API
Using our API and web services, The Livstick can be quickly integrated in your web site. Proposing the Livstick experience to your customers will only require a few hours of work.
Retail Uses
For retail uses, we will work with your print shop provider to supply you with custom “video message paper cards”. We will share with you best practices to make them easy to understand and to use for your in store clients.
Back Office
You have access to our back office for real time reporting/monitoring and support. Real time data will be accessible and first level customer support will be possible.

Our LIVSTICK solution is available for both in store and online Gift purchases.

For in store purchases, the Livstick is usually materialized by a paper card containing a unique QR Code that will be scanned by the Gifter to record a video message, and scanned by the Giftee to discover it. Ask us and we will show you some sample cards done by our customers.

For online purchases, our solution needs to be integrated within your web site. It’s a very easy process and we have customers using our solution on leading platform providers such as Woocommerce, Shopify, Magento…

This page is here to give you additional information about how to integrate our solution. Specifically, you will find here:

A demonstration website, to see how it could look like “for real”

Discover

A functional and technical documentation on our widget

Read

Our technical documentation on our API

Read