A gift is always a message. Beyond the object itself, it expresses a message.
"Thank you", "Happy Birthday", "Congratulations", "Merry Christmas", "I love you"... And yet, that message is often unheard, lost, or forgotten. The Livstick is a solution to customise a gift. It bridges the physical and digital world, the bytes and the atoms. The Livstick allows its user to link a digital video message to a physical support.
With The Livstick, we offer your consumers the possibility to associate a personal and private video message for the beneficiary of the gift. Hence, The Livstick allows the enhancement and longevity of the emotion accompanying the gift.
Benefits for your brand
Enrich your customer’s experience
Enrich your customers’ experience: The Livstick offers your clients a new way to improve and amplify the emotion of their gift, by adding a personal and private video message.
Capture additional data
With The Livstick, you capture the email addresses of your customers and possibly, the one of the person receiving the gift. Other data elements will be logged as well for analysis purposes, while being fully compliant with GDPR legislation.
Additional brand exposure
Every message will always be seen, and shared, within a tailored interface with your colours and logo. Your brand will be tied to this heightened emotion.
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Client: AQUARELLE Aquarelle is a pioneer of e-commerce in France for everything floral and bouquets related.
Scope: Bouquets bought online
Description: When buying a bouquet on www.aquarelle.com, you have the option to add a video message to your bouquets for free. When selected and after purchase of the bouquet, a link is sent to record the video message. The bouquet is delivered with a card, containing a unique QR code. Everytime the code is scanned, the recorded message appears.
Client: CARREFOUR Carrefour is a leading French global retailer. With a turnover of almost €80.7 billion in 2019, over half of which was generated outside of France, Carrefour currently has 12,225 stores in over 30 countries
Scope: Physical Gift Cards bought in Belgium
Description: Every Carrefour Gift Card contains a unique QR Code on its back side. After purchase, the first scan enables the buyer to record a personal and private video message. The recipient then scans the code again to reveal their message.
Client: CLOS19 Clos19 is a lifestyle retail House offering exceptional experiences, products and services, from the world of LVMH’s exclusive champagnes, wines and spirits. CLOS19 is a maison of the LVMH group.
Scope: gifts bought at clos19.com (available in England and Germany)
Description: For every bottle purchased at clos19.com buyers can add a video message to their item. After payment, they receive a link to record it. Upon delivery, an email or text message is sent to the recipient to open the video message.
Client: CULTURA Cultura is a french retailer selling artistic and cultural products
Scope: physical and digital Gift Cards
Description: When a gift card is purchased, whether in store or online, customers can add a personal video message to it. Each card contains a unique code, composed of letters and numbers, that when typed onto a dedicated landing page, allows its user to either record or view the video message.
Client: HISTOIRE D'OR Founded in 1987, Histoire d’Or has become in less than 40 years the undisputed leader in the affordable jewellery & watches market in France.
Scope: gifts bought online and in stores
Description: Whether a gift is purchased in store or online, a video message can easily be recorded and made available either by text message when the gift is delivered, or by a “paper video card” hand delivered when the gift is offere
Client: LINDT Lindt chocolate is the epitome of Swiss quality and the most important brand of the Lindt & Sprüngli group. Its most famous bestsellers are the Lindt GOLD BUNNY, the LINDOR truffle or the Lindt EXCELLENCE bars.
Scope: Gifts bought in store, in Spain
Description: In store, customers can ask for the “video message” card to add a video message to their gift. That card contains a unique QR Code that hosts the message. Upon receiving their gift, the recipient can access their message by scanning the card.
Client: MOËT & CHANDON Since 1743 when it was founded, Moët & Chandon has been passing down unequaled winemaking savoir-faire and an innovative and pioneering spirit from generation to generation. MOËT & CHANDON is a maison of the LVMH group.
Scope: Gifts bought in stores in England, Mexico, Spain and Czech Republic
Description: When purchasing a Moet & Chanon bottle of champagne in a retail store, you are proposed a “video message” card with a unique QR Code. Scan it and record your video message. When the recipient of your Gift will scan that QR Code, your message will simply appear...adding additional emotion and pleasure to this great bottle.
Client: SEPHORA EUROPE Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. Sephora is a maison of the LVMH group.
Scope: digital gift cards in Europe (Germany, Italy, Norway, Portugal, Spain, Sweden, Czek Republic, …)
Description: When buying a gift card online, the buyer can add a video message to the card purchased. A hyperlink will be pushed after payment, to record a message. The voucher printed also contains a link to allow its recipient to discover the recorded message.
Client: SEPHORA SOUTH EAST ASIA Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. Sephora is a maison of the LVMH group.
Scope: gifts bought online in Australia, Malaysia, New Zealand, Philippines, Singapore, Thailand.
Description: When buying a gift on a Sephora’s website, the option to add a video message is proposed. After payment, a link is sent to the buyer to record a message (and type the phone number of the recipient of the gift). Upon delivery of the gift, its recipient instantly receives a text message with a link to discover the recorded message.
Client: SOCIAL BOTTLE Social Bottle is an English liquor and spirit web merchant.
Scope: Gifts bought online
Description: When buying a gift, customers can add a video message to the bottle they are offering. After payment, customers receive a link to record a video message. The package is delivered to its recipient with a card, containing a code. When typed on a dedicated landing page, that code then displays the message previously recorded.
Client: THE PERFUME SHOP UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland
Scope: Gifts bought online or in store
Description: In store, customers are handed a paper “video card” containing a unique QR Code. After scanning it they can then record their message. Upon offering the gift and the card, its recipient can scan the QR Code to discover their message.
Online, the option to add a video message is proposed at checkout. If selected, customers receive a link after payment to record their message. Upon delivery the message is pushed by email or text message to its recipient.
Client: WONDERBOX Wonderbox is a French company operating in 9 European countries, selling gift boxes enabling its recipients to live wonderful experiences in all kinds of domains of leisure.
Scope: Gift boxes bought online in France
Description: When buying a box, the option to add a video message is proposed. After payment, a link to record the video is sent to the buyer. A link containing that video is added to the voucher sent to the recipient of the gift.
We build tailored user interfaces with your visual assets. We'll respect your DNA and Livstick will be installed as a white label service.
Using our API and web services, The Livstick can be quickly integrated in your web site. Proposing the Livstick experience to your customers will only require a few hours of work.
For retail uses, we will work with your print shop provider to supply you with custom “video message paper cards”. We will share with you best practices to make them easy to understand and to use for your in store clients.
You have access to our back office for real time reporting/monitoring and support. Real time data will be accessible and first level customer support will be possible.