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Brand & control

Flagged automatically. Decided by a person.

An automated check flags a video. A person — at Livstick or on your team — decides if it is delivered.

  • Held before delivery
  • Three decisions
  • Back office, API or CLI
Two gift-programme team members review a video message together on a laptop Decided by a person
bloom atelier

A message is on its way.

Nothing to play yet
message.gift · powered by Livstick
Marc’s page
Waiting for a decision
Review queue Your platform
Léa → Marc Video · 0:28 Held
Message
Held
Recipient page
Empty
Notifications
Waiting
Decision
Pending

The container is open. The message is still waiting.

Try a decision. Example message, for illustration.Tap a decision. Example message.

Where it acts

A message under review waits for a decision.

A video gift is tied to an order, a card, a brand. The only question: should this message reach this recipient?

  1. Record The sender films
  2. Review Held for a person Content Moderation acts hereHere
  3. Deliver The container opens
  4. Reveal The recipient plays it
  • Delivery

    The container opens with nothing to play.

  • Back office

    A queue for your platform, video playable.

  • Admin API & CLI

    The same three decisions, one call.

  • Rejection notices

    An email on rejection, if switched on.

How it works

Three steps. One person decides.

  1. Léa’s video, just recorded REC
    Marked for reviewMarked

    Flagged

    An automated check marks the video.

  2. The same video, held
    Held Nothing is served

    Held

    The container opens. The message waits.

  3. Approve Approve quietlyQuietly Reject

    Decided

    From the back office, the admin API or the CLI.

Good to know

What Livstick flags, and what a person decides.

Moderation is easy to describe as more than it is.

  • Three decisions, not two

    Approve, approve quietly (no notifications), or reject.

  • The hold sits on the release step

    One direct delivery call skips the queue. Check it before launch.

  • Rejection applies at the source

    The link or QR code no longer resolves to a video.

  • What puts a message in the queue

    It depends on your programme’s pipeline: no provider, no category list.

    Settled at scoping

The same decision, two places it has to hold.

MAISON LUNE €50
No video to play
Card scanned at the till

A rejected message never reaches the counter.

The QR code answers as if there were nothing to play.

Open gifting campaign

A shared link, and a circle nobody drew.

What comes back waits in your queue until your team clears it.

Example brand and messages, for illustration.

They already put a voice in their gifts.

Luxury, beauty, retail & flowers

FAQ

Held, released or rejected — the questions that follow.

What happens to a message waiting for a decision?

It stays unreleased: the recipient’s page has nothing to play. It isn’t deleted, and it isn’t delivered.

What decisions can a reviewer take?

Three: approve, approve quietly — the same release without the surrounding notifications — or reject. Decisions taken through the admin API can carry a note.

Can a rejected message still be opened?

No. The public API treats it as missing, so there is no page left to bypass.

Who reviews the messages?

The queue is scoped to your platform. Who reviews, and how fast, is agreed per programme.

Are we told when a message is rejected?

Only if your programme turns rejection notices on and provides a receiver address.

Decide what reaches the recipient before it does.