Data & feedback
Each recipient receives a monthly PDF covering the platforms or code groups they manage, with the same performance data available as CSV files.
Inside the report
Four sections in a fixed order — the per-platform page appears only on a multi-platform account.
Where it acts
Usage figures exist all month long in the back office. What rarely exists is the version somebody can forward: a dated document that opens without a login.
A landscape PDF, built from the same aggregates as the back-office dashboard.
Its own translated template, with the PDF and the CSV files attached.
Scope lives here: the platforms it covers, or its code groups.
Rolling windows anchored on the production date, not a month-end close.
How it works
Messages per month
Illustrative figures.
The same aggregates as the back-office dashboard, laid out in four fixed tables.
Computed one recipient at a time, on the platforms or code groups they own.
Your monthly report
Messages per month, per country and the activation rate.
The same figures are attached as CSV.
A covering email in its own translated template, with the PDF and the CSV files attached.
Good to know
This capability is short on settings, and saying so is more useful than dressing it up.
No metric picker, no widget to arrange. The conversion funnel and the back-office KPIs are not part of it.
Resolved as the recipient goes through the journey — not a billing country, not a declared market.
Table headings belong to the template; only the covering email is translated.
No subscription screen: an account is added to the reporting list on our side, and an internal copy of each sending is kept.
Settled at scoping
Activation rate
Illustrative figures.
The owner opens the report for one figure: how many issued cards turned into a recorded message. That ratio, not the raw volume, sizes the next batch.
Who gets which figures
The central team’s report opens with a per-platform page. An agency attached to one code group gets the same document, computed on that campaign alone.
Example figures and teams, for illustration.
FAQ
Four sections: messages per month across three years, with cumulative totals and year-on-year variation; messages per country over thirteen months; the activation rate over ten months; and, on a multi-platform account, a per-platform breakdown — plus the same figures as CSV.
It compares the messages recorded in a month with the codes created that same month — a ratio, not a cohort: a code issued in January and used in March counts towards March.
Yes. When the account is attached to code groups, every figure is computed on those code groups instead of the full platform — how an agency, or a single market, gets its own document.
It carries the email logo configured for your platform; the covering email has its own sender identity, subject and body.
