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How it works

Your customers already send gifts. Add their voice to them.

A personal video slips into the journey you already run. No app, no new platform.A personal video slips into the journey you already run. No app.

See it in your workflow Show me a typical journey
  • 4 questions · 1 minute
  • No email asked
  • 100% your brand
A woman records a message on her phone in her living room while, across the room, a man watches it on his, hand on his heart

They record

The key travels with the giftThe key travels

They reveal it

Your brandaround every step

  • They say yes
  • They record
  • The gift ships
  • They reveal it
  • They feel it
  • No app

A · What they live

Five moments. That’s the whole story.

One person records. Another one opens. Your brand holds the thread.

  1. The yes
  2. The message
  3. The shipping
  4. The reveal
  5. The emotion

The sender

No app.
30 seconds.

Chooses the gift. Records in 30 seconds.

  • Camera in the browser
  • No app
  • Others can add their voice
A woman in a shop holds a wrapped gift and a card Add a video message

They say yesThey say yes

Online, after the order, or in store.Online or in store.

Léa records a video message for her dad Your brand 0:28 “Happy birthday, Papa!”

They recordThey record

30 seconds, in the browser.In the browser.

Gift and message travel apart. The key only carries an anonymous code, never the message.

The gift ships as usualThe gift ships as usual

with a small key: QR, PDF or linkwith a key: QR, PDF or link

The recipient

No app.
No account.

Scans. A face they love appears.

  • No app, no account
  • Private message
  • Signed by your brand
Your brand A message has been left for you. Léa’s message as Marc sees it on the reveal page From Léa · 0:28 Discover your gift

They reveal itThey reveal it

With the gift. Not before.With the gift.

Marc laughs as he watches the message on his phone, the opened gift box beside him Marc reactedReacted

They watch, they feel itThey feel it

Your brand around the moment.Your brand around it.

Your brand, under every stepYour brand, every step

Livstickruns the layer
  • Your checkout, untouched
  • Your colours on the recorder
  • Your card in the box
  • Your reveal page
  • Your CRM, with consent

Example messages, for illustration.

B · Make it yours

Four questions. Your own workflow.

Tap your answers. The journey redraws itself, live.

  1. The momentTo answer
  2. The recordingTo answer
  3. The keyTo answer
  4. The revealTo answer
Question 1 / 4you can change any answer laterchange it any timeWhere does the gift moment start?Your customer is already buying a gift. At which moment do you invite them to add a video?

Why it works They add the message inside the purchase they already started.

Question 2 / 4you can change any answer laterchange it any timeWhere would your customer record?About thirty seconds, camera straight in the browser. Nothing to install.

Why it works One continuous experience: your brand from cart to camera.

Question 3 / 4you can change any answer laterchange it any timeWhat travels with the gift?Gift and message travel separately, then meet again. A small key reunites them.

Why it works The strongest unboxing moment. No recipient email needed.

Whatever its shape, the key only carries an anonymous code, never the message itself.

Question 4 / 4you can change any answer laterchange it any timeWhen is it discovered?The moment everything was built for. You decide when and where it lands.

Why it works The message lands exactly with the physical emotion.

What the sender sees

Your brand yourshop.com/checkout Total €54 Add a video message · free powered by Livstick

In our online checkout

Your journey, live

Example A typical e-commerce journey. Tap any answer to make it yours.

  1. The yesThey say yes at checkoutone option in your cart
  2. The messageThey record on your page30 seconds, in the browser
  3. The shippingThe gift ships with a QR cardyour team slips it in the box
  4. The revealThe box opensthe card is found with the gift
  5. The emotionThey watch, they feel itno app, your brand around it

C · What your team plugs in

2 bricks in your stack. Nothing to replace.

Checkout, orders and shipping stay as they are. Livstick plugs in at two points.

Your stack — unchanged

  • Site & checkoutwhere they say yes
  • Order systemthe order reference
  • Fulfilment & emailswhere the key ships
  • Carrier & channelswhere the reveal lands
  • message attached
  • order reference
  • QR card
  • found in the box
Livsticklayer
Brick 1 · Capture

The embedded recorder

One script on your page. When they finish, your page gets “message attached”.

Recorder widget docs
Brick 2 · Delivery

The QR card, via API

One call returns the print-ready QR for each order.

API v3 reference

Handled by Livstick

  • Hosting every messageMessage hosting
  • Every message stateMessage states
  • Consent & moderationConsent
  • The branded pagesBranded pages

The key only carries an anonymous code, never the message itself.

D · How we go live

From kickoff to go-live, together.

Five phases that overlap. Tap one to see who does what.

A marketing, product and technical team maps a customer journey with sticky notes around a table One workshop, from idea to planOne workshop, idea to plan
Phase Kickoff Launch Live
  1. Scope
  2. Design
  3. Connect
  4. Test
  5. Launch

Scope

“What are we adding, for whom, at which moment?”

You

Pick the offer, the entry moment and who owns it.

Livstick

A scoping workshop, and a demo of your exact journey.

You leave with a validated journey map

Your plan is ready. Take it with you.

LivstickImplementation recap Example
Moment
In our online checkout
Recording
Without leaving our site
Key
A printed QR card
Reveal
Opening the package
Bricks
The embedded recorder + The QR card, via API
Try the Gifting demo2 minutes, as your customer2 minutes, as your customer Gifting integration guidefor your technical teamfor your technical team Map it with usyour 4 answers travel with the requestyour 4 answers travel with it

Bring your workflow. We will map the video layer together.

Three people from the Livstick team review a journey together on a laptop
Your journey travels with the request
  • Checkout
  • On your page
  • QR card
  • In the box
Map your implementation Try a live journey